Prices

ZONE 1 - UK Mainland

0-99g
100g - 999g
1kg+

£2.99

£2.99
£5.50

OUTLYING REGIONS

ZONE 2 - Northern Ireland BT

0-99g
100g - 999g
1kg+

£2.99

£2.99
£10.50

ZONE 3 - Scottish Highlands & Isles , Channel Islands , Scilly Islands

0-99g
100g - 999g
1kg+
£2.99
£2.99
£12.50

**The following postcodes fall into the Scottish Highlands and Isles.
AB37-AB38, AB41-AB56, FK17-FK21 , HS, IM, IV1 - IV56, KA27 & KA28, KW, PA20 - PA49, PA60 - PA78, PA80 - PA88, PH17 - PH44, PH49 & PH50,PO30 - PO41, TR(21-25), ZE

Returns Policy

If you receive goods that are faulty or incomplete or damaged on arrival, you must notify us within 24 hours of receipt of the item in writing (by e-mail or by using the Contact Us page on the website).

We do not cover faults or damages caused by accident, neglect, misuse or normal wear and tear. Non-Consumable items, such as non-rechargeable batteries will be replaced if found to be inoperative on delivery, consumable items, (e.g regular batteries) are not covered for replacement during 'normal' use

For items to the value of £15, we request photographic evidence of any visible faults or damages instead of a return.

We will check products returned as faulty. If the fault is verified, we will replace the item within 5 working days at no additional cost to you and you will be reimbursed for any reasonable carriage costs incurred by the return. If, for any reason, we are unable to replace the item (for example, due to discontinuation of a product), you will be offered a choice of a substitute alternative product or a refund for the faulty item.

For items over £15, please contact us via email at sales@aw-dropship.com describing the type and extent of the fault and we will advise you how to proceed.

For heavy, courier delivered items of the value of over £15 with visible fault (s) that we wish returned to us we can, upon request, despatch a replacement item and arrange a courier collection of the damaged item at the same time (*please note this is only available in the circumstance that the recipient will be available at the address to pass the faulty goods to the courier)

If the goods you have returned are found not to be faulty, you will be notified in writing.  

You will receive a refund or an offer of a replacement for the original goods, however we will ask you to cover the delivery charges, and no return delivery charges will be refunded.